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Course Title:

Course ID:

220724 0101 2600ESH

Course Dates :

22/Jul/2024

 To

02/Aug/2024

Course Duration :

10

Course Location:

London

United Kingdom

Course Fees GBP £ :

Primary Price

£9,896.03

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$12,661.33

VAT may vary depending on the country where the course or workshop is held

Course Category:

Professional and CPD Training Programs

Information Technology (IT)

Course Certified By:

* Professional Training and CPD Programs
Leading to : Executive Diploma Certificate
Leading to : Executive Mini Masters Certificate
Leading to : Executive Masters Certificate

* ESHub CPD
* LondonUni - Executive Management Training
* Others

United Kingdom

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

This course starts with teams, studying their dynamics, their pervasiveness, and the synergies they bring to the working environment. Human interaction in teams, as an example, is a typical source of conflict. The course then progresses into understanding conflict, its sources, and the cost involved.
It introduces practical exercises where the participants will be trained on generic conflict resolutions strategies and tactics on two dimensions – individual and group. It then moves from the reactive mode to a proactive mode by studying and practicing strategies for conflict prevention. This is used as a basis to create an environment of healthy conflict among individuals, in team, and cascading up to the whole organization. Building a positive and thriving Organizational Culture is the ultimate goal of this course.
In today’s fast paced and changing work environment, the huge workloads and high-performance requirements; leadership excellence and meticulous planning become inevitable. Learning the traditional ways is important, yet new and creative ways is of similar importance. Even more, stress has become present in today’s business world.
In particular,
Business is constantly changing. Planning, stress management and creativity can help you be the best leader in today’s modern organization.

Objectives

• Managing Teams
• Develop an understanding of the dynamics and workings of teams.
• Develop an awareness of conflicts.
• Learn strategies for conflict resolution, and conflict avoidance.
• Achieve demonstrable progress in their competence.
• Clarify the scope and nature of a managerial position.
• Learn some ways to deal with the challenges of the role.
• Recognize the responsibilities you have as a manager, to yourself, your team, and your organization.
• Learn key techniques to help you plan and prioritize effectively.
• Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
• Tools to help employees set and achieve goals.
• A three-phase model that will help participants prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
• Understanding stress, discussing stress causes and preventers.
• Understanding creativity and its importance at the workplace

Who Should Attend?

• Senior Managers
• Senior Project Managers
• Senior Operations Managers
• Strategic Planning Officers
• Senior Trainers
• Supervisors
• Team Leaders
• As well as those being prepared to assume a managerial or supervisory position in the future

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Week 1

Day One
Introductions
Outline plan for the Course duration
Teams
• Forms
• Objectives
• Styles
• Effectiveness and Synergy
Group Dynamics
• Understanding the Stages of Team Formation
• Accelerating Group Formation
• Team Building Strategies
• Team Charters
• Team Roles and Organizational Hierarchy
• Building and Sustaining Trust among Team Members
Team Decision-making Styles
Self-perceived Leader Behaviour

Day Two
Leadership and Management Definitions
Management and Leadership Styles
Leadership Traits
• Trust
• Assertiveness
• Who Should Attend?
• Ambition and Drive to Achieve
• Knowledge
• Air of Authority
• Creativity and problem solving
• Interpersonal skills
• Communication skills
• Influencing and motivating
• Charisma
Are Leaders Born or Made?
• Are Leaders Born or Made?
• If they are “Made”, what does it take to become a Leader?
• Emotional Intelligence
Why Leadership Matters?
• The Individual Dimension
• The Group Dimension
• Behavioural Change

Day Three
Conflict
• Definitions
• History
Sources of Conflict
• Resources and Ownership
• Knowledge and Ignorance
• Self-Confidence and Insecurity
• Misinterpreted Communication
• Culture, Ethnic, etc.
• Core Values
• Cost of Conflict
• Direct Cost
• Indirect and Consequential Cost
Types of Conflict
• Individual vs. Group Conflict
• Personal vs. Professional Conflict
Practical Exercises

Day Four
Personal and individual conflict styles
Modes of Behaviour
• Lifestyles Inventory TM (LSI)
• Passive, Aggressive, and Constructive Styles
• The Status Quo and the Desired State
Influencing Behaviour
• Roles Models
• Leaders and Followers
• Social Norms
Emotional Intelligence
Practical Exercises

Day Five
Generic Strategies for Conflict Resolution
• Resolving Interpersonal Conflict among Subordinates
• Handling Conflict with Peers
• Mediating Internal Company Conflicts
• Using Listening, Expression and Emotions Skills to Transform Conflict
Analysing more Complex Conflicts in Order to Develop Better Solutions
• Multi-Dimensional Conflicts
Mediation in a Conflict
• The Nature of the Conflict
• The Role of the Mediator
• Handling Unexpected Situations
• Managing Expectations
Negotiation Skills
• The Lay of the Land
• Initial Positions and Desired Positions
• The Strategy, and Plan
• A Win-Win Outcome
• Sustaining the Outcome
Wrap up
• Best Practices
• What Works and What Doesn’t

Day Six and Seven (WEEKEND)

Week 2

Day Eight
• A Manager’s Responsibilities
• Making Plans
• Setting Goals

Day Nine
• Leadership
• The Situational Leadership Model
• Problem Employees
• Day Ten
• Synergy
• Trust
• Communication
• The Communication Process
• Team Development

Day Eleven
• Stress at Work
• Drainers and Fillers
• Managing Stress

Day Twelve
• Definition of Creativity
• The pillars of creativity
• Unleashing participants’ creativity

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.